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Helpline

Helpline

The Frostig Center's Helpline is a free service to the community - assisting parents and professionals who need information regarding learning disabilities, learning problems and related medical, behavioral and mental health issues. It is supported by grant funding and the Center's general operating budget. The Helpline receives over 100 calls each month; our staff respond to callers within 24 hours whenever possible. The Helpline is accessed by individuals from the greater Los Angeles area, nationally and internationally. Helpline staff can provide the names, phone numbers, web sites and E-mail addresses of national information-disseminating organizations and support groups as well as specific local resources.

Learning disabilities cause an individual to have difficulty with reading, reasoning, writing, listening, speaking and calculating. While individuals with learning disabilities have average to above average intellectual abilities, they cannot learn effectively by simply trying harder. Instead, they must learn how to learn in ways that capitalize on their strengths and often circumvent or bypass areas of weakness. Learning disabilities are never cured, nor are they outgrown. Currently, educational researchers estimate that 15% of all students have learning disabilities. In Los Angeles County alone, that percentage translates into slightly over 270,000 children. Some of these children are receiving help in school but many still struggle every day. As our society becomes increasingly complex, and the demand for greater levels of academic skill is required for employment, individuals who struggle with academic and communication skills will be bystanders, unable to fully participate.

Parents are often at a loss as to how to best help their child. It is painful to watch an otherwise bright child labor over tasks that their peers master with relative ease. The Helpline offers parents and professionals a caring, knowledgeable person to listen to their concerns, accurately answer their questions and offer resources and support.

The Center formally established the Helpline nine years ago. Since that time, we have worked with approximately 15,000 families. A credentialed learning disabilities specialist supervises the Helpline and other members of our professional staff provide expertise in their particular fields such as psychology or speech and language. We have a database of local, regional, national and international resources. We also have a list of informative Internet sites. Over ninety percent of the individuals who contact us are referred to agencies and service providers other than Frostig.

The Frostig Center is committed to helping and working with individuals who have learning disabilities. Our work in this field is accomplished through our three-part mission: conducting research, training teachers, parents and community members, and providing direct services to children and adults with learning disabilities. This mission furthers Dr. Frostig's original philosophy of creating "success for the lifetime" of a child with learning disabilities. Founded by Dr. Marianne Frostig in 1951, the Center continues to be recognized as a pioneer in the field of learning disabilities.

There is no other service in the Southern California region similar to the Helpline; it provides specific, focused, accurate advice for parents and professionals who desperately need answers.

For additional information or assistance, please contact us by telephone or E-mail.

Kathy Holmes
Helpline Assistant
E-Mail Kathy Holmes



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